I recently made a forex transaction with FNB. It was a Friday and 1 of the dealers, Asheek, called me to confirm the exchange rate of 13.5775 ZAR: Euro. I said I would call him back later that day, but was too busy and the transaction was put on hold to the following Monday. On Monday, I contacted ...
I have an FNB credit card which I failed to pay due to the fact that I lost my business and failed to find a job. recently I borrowed money to start a small business to get an income and made a payment arrangement for a R1000 to be deducted from my account to start paying the card. Today FNB ...
Made a cheq deposit at FNB Meyerton on Thurasday 5/9/'13 at 14:15. I asked the lady at enquiries if deposit will be made today and she confirmed. Deposit did not reflect in my acc at 16:15 and phoned the branch again. I was told that tellers are busy with deposits and it will be done today. It did ...
After opening my account with FNB I waited to receive my eBucks card, after a month I have not received anything but was told that it has already been sent. I confirmed the address to which it has been sent - and although the complex was right the unit number was not - not even close. I was there ...
Countless times I have been advised by FNB never to supply my PIN to anyone for any reason, this weekend I was on internet banking when suddenly I was logged out for no reason, when I tried to get back into my profile I was told that I had entered by details incorrectly 3 times. I logged out of my ...
I have been having ongoing problems and frustrations with FNB, specifically regarding the renewal of my two cards - Cheque and credit card. On Fri eve, I was at my wits end and when I finally got through to a person at the call center, I was ready to blow my top. Thabo Phala handled the situation ...