On the 2 nd of September I bought R500 electricity via Internet banking. I usually get about 550 units and 100 free units for buying between the 1st and the 7th. I didn't get any voucher number I called their call center. I was told they will give my voucher number on Monday morning and because I ...
Please read the sentences below: This matter has been escalated to FNB Card to be investigated. Your complaint ref number is 334070 Utterly Disgusted: FNB phoned me on Wednesday 28 Aug to tell me they will look into the matter. Guess what?? Look at the date... I am still waiting for a response or a ...
My cards were in the early morning of 20/07/2013 and an amount of R7800 was withdrawn within 30 minutes, any reasonable bank would have stopped so much money being withdrawn in so little time and to make it worse one of the cards that was used to withdraw my money is a card that earlier in the year ...
Esna gave me a detailed breakdown of procedures that FNB normally follow and the reasons therefore (the staff from Premier Banking was unable to do that). She also recommended an alternative procedure which speeded up the process of repayment of the final installment of the homeloan, instead of ...
Hi, I really love everything about FNB, the innovation is so far ahead of any bank. The only thing that is major issue for me is the fact that we don't receive notifications under R100. This make a larger risk and also expense tracking a lot easier. Is it not possible to add this as a additional ...
I have had a safety deposit box with FNB for more than 2years. When I first got the box the fee was around R42 per month. Without my knowledge FNB changed their monthly charge. I never bothered to check the monthly debit order as I assumed nothing had changed. I decided to go through my statement ...