I have had numerous instances where Nomandla has gone the extra mile to assist me with queries. Her response time is unbelievable and she always comes up with a solution. As a pensioner of the bank She has a tough job looking after me and does an outstanding job. Thank you. ...
Good day I called into FNB Call Centre yesterday in order to reverse two unauthourized debit orders the debit orders where stopped and reversed immediately. While I was checking my bank statement today I realized there was another debit for R1085 that went off on Friday the 25/10/2013 I called in ...
I have communicated with the person of extention 0875777233 for almost a months to activate my sim card. My sim was activated, but no minutes and data bundles were recieved. I have followed up with the person and He told me, He has sent the message to cellc and He will send me the feedback and last ...
I ve been buying Electricity at the Garage for some time, But for the couple of months I ve been buying via my cellphone... I have notice FNB is over charging people when it comes to Electricity for R100 I get 50 Unity but when I buy at the garage with the same amount I get 100 unit... even worst ...
I used my life insurance policy as security for a student loan. The loan has now been repaid and after numerous phone calls I was eventually informed that my policy document "has been lost". I get no feedback from the bank. I asked for an official letter giving an explanation - no ...
I recently lodged a complaint as I was misinformed by my premier banker, Sharon when I requested assistance in a dispute for a transaction to be reversed, she advised me incorrectly, I submitted all documentation to her and was assured that the transaction would be reversed in 5 working days, she ...