I have been trying to open a business banking account with FNB online and this has proved to be the most appalling service from FNB. Firstly, call centre agents such as Lucky Shilowa, Karlene, Nicole, Khumbuso were in most cases unhelpful. The online application process is tedious, long and very ...
I NEEDED TO UPDATE MY NEW CELL NUMBER SO I WENT TO THE BRANCH AS THE PHONE CALL WAS UNSUCESSFUL. ONCE I GOT THERE IT WAS UPDATED - SO I TRIED TO CHANGE MY PASSWORD TO LOG INTO MY ACCOUNT - THE OTP WAS TO BE SENT TO MY OLD CELL NO! ALTHOUGH IVE BEEN TO THE BRANCH. IVE CONTACTED THE CALL CENTRE JUST ...
Hi I would like to take this opportunity and THANK FIKILE MTHEMBU who went the extra mile in making sure that my query is resolved in the best interest of a client. FNB is always going on about 'easy and convenient banking' with them and Fikile just made me believe that you guys don't just say this ...
Shaun James always goes the extra mile for his clients. He is always there to assist. When you can't make it to the bank, he will do a house call and sort out everything for you. Thank you of your hard work Shaun, my partner and I really appreciate what you do. A very happy FNB customer!!! ...
I recently posted a complaint about FNB's lack of initiative to helping me resolve my debt review issue. I still had to personally contact the NCR to provide FNB with proof of my withdrawal or cancellation of debt review in 2009 already! Having been assured by email that FNB has since updated their ...
After 3 hours this morning with various call centre agents been sent pillar to post. no one can tell me why i cant apply 4 a loan. Sanlam has approved me Capitec has approved me only FNB??? I have no bad credit rating and they say i have an open revolving loan which is not true, please can some one ...