I think I over-stayed my welcome with FNB; for the very first time I'm complaining to deaf ears. Over a week now since my complaint & I'm still not sure if I'm getting help as client or not. I'm saying again that the money that was left in my account was a provision to cover for all the loans ...
Of the many issues I have with FNB of late, I must say they turning into the worst bank by trying to offer to much and breaking the system and records of their clients. So I upgraded one my FNB savings accounts to a Gold cheque account a while back, first mistake the agent handling my account ...
I have an unauthorized debit order from going of my cheque account (mobilchoic) sounds like an internal, i called FNB to stop the order and trace it to only get told that it is an internal order that has no details about it, i ask if we can revers the order to only get told to go to the bank and ...
I have complained last month about the exact same thing, and was assured it has been resolved, but alas it has not. Still not, 3 months and 2 Premier bankers and a manager later!!! More to that, My emails are ignored and a promise by a Premier manager to call me back after she spoke to me on ...
Hi So on the 15th October i made an application to open a business account and to register an entity. I was told i have to send proof of ID and proof of address which i have done, to date after numerous calls to the call center i am still waiting for the business account to be opened. The problem ...
Took out a cellphone contract with FNB in May 2013, shortly thereafter I notified the FNB call centre that there were 3 smart devices reflecting on my internet banking profile and that I only had one. I was advised by the agent that there was a problem with the system that uploaded the smart ...