I downgraded my transaction account more than a month ago to a cheaper option. Instead of paying less, they ended up deducting more because the sales consultant ticked the wrong fee option. Needless to say, I have been in contact with them ever since to get my money back but they just keep on ...
Around 16 October i phoned the FNB lost card call centre to cancel my credit card as my dogs got hold of the card & distroyed it. I asked to order a new card & they confirmed that i would receive my card in 5 - 7 working days. 27 October i phoned the call centre as i have not received the ...
I have taken a temp loan previously and have not had a problem, the loan was paid up within 21 days, I attempted to take up a temp loan again but the atm did not give me the option, I was under the impression that I had to wait for the 31 days to be up before a tried again. So I waited and its been ...
Your temp loan is not available on your cell banking, online banking etc. You advertise immediate assistance, yet your channels do not have the option available. Many other users are also complaining of the same matter. This is surely against the CPA to advertise a product that your company does ...
Did a transfer from my cheque account to my loan account at a ATM with a pre-set beneficiary. R2000 out of my account but lost somewhere in the system. Not reflecting on my loan account. Phoned callcentre and loan dept. and nobody can tell me where the money went??? i want it back! should i phone ...
I HAVE BEEN ON NUMEROUS OCCASIONS INTO THE BRANCH EVEN TO SPEAK TO THE BRANCH MANAGER. I HAVE BEGGED THESE PEOPLE TO CLOSE THIS ACCOUNT OR AT LEAST FREEZE IT SO THAT I CAN "PAY OFF" WHAT THEY SAY IS MY MONTHLY SERVICE FEES, ALTHOUGH I HAVE NOT USED THIS ACCOUNT IN A VERY LONG TIME. BLAKE ...