On the 5th at 16h30 i went to FNB Alberton branch to close my account, when i arrived i was the only person in the queue, i waited for my turn as there were three consultants 1 gentleman and two ladies, the male consultant was busy with the client and the two ladies pretended to be busy on their ...
I had a loan with FNB that was settled, they deducted the monthly installment in error at the end of November, which was confirmed by the loan department, I phoned in countless times to request the refund, eventually when they did refund me, they paid the amount in twice, they then deducted the one ...
I been banking at Fnb for years, been a happy customer for a long time until now. 3 Years ago I was able to take out a loan from Fnb, was charged 32% interest because it was my first loan. I kept my loan up to date paying extra every month for the past 3 years. I applied for another personal loan ...
I have a serious reservation about the competencies of staff in this bank to recognise service delivery and customer care as a high priority. Having visited the bank to arrange a simple transaction for forex transfer, it has taken almost 2 weeks to date to conclude and yet still not done. The sad ...
SAPS CASE NUMBER 246/10/2013 VIA IDENTITY I am writing because my bank account has recently been hacked and a total amount of R8740.8 was paid out by a 3rd party via online banking. On the 11th October 2013 while sitting at work I received an e-mail from FNB to say my online banking had been logged ...
My Daughter applied online for a personal loan in October. After reviewing the Interest rate and period she decided not to take this offer up. She signed no agreement with FNB or confirmed telephonically to agreement. On 21 October however FNB Personal loan division paid the amount into her ...