Marilyn Stroud and Fathima Dawood are complete gems! They went to untold trouble to help me with a problem I had with my internet banking and were not happy to stop until they had succeeded in helping me! I had had numerous calls to the FNB Call Centre to no avail. Marilyn and Fathima were ...
Having heard of the great deals from FNB, I opened an account as per their online directions. Received card but no details on my account? I struggled to activate the card and account and online banking for three weeks. Left a complaint in 2012 but it is still unanswered. I decided to close the ...
I ordered a smartphone (Samsung galaxy Note 2) using Fnb online banking site on Friday 11th Jan 2013. Till date they havent contacted me regarding approval or anything. They realy must not waste my time, i could source it somewhere else that would give me better service than what i am receiving at ...
I would like to thank my premier banker by the name of Tumisang who opened and sorted my wifes account in under two hours. We moved and closed the account at Absa regarding bad service and where amazed by the friendly, polite and friendly attitude Tumisang gave myself and my wife. The warmness was ...
I wrote 2 reports on Hellopeter last week complaining about the service of FNB. To date only after I kept calling the Call Centre number (at least 7 times) FNB sent me and calling the Branch did someone in the Branch try deal with my problem. There has not been any concern from higher up at FNB. As ...
Early december, I ordered a device to be specific an Ipad 2 16g with 3g. FNB delivered the wrong item an ipad 2 with wy-fi. I have since being contacting this department and have sent numerous emails and left a message for their manager Jayprakas Soudamma to contact me who has not bothered. ...