My story started in December 2012, I tried to apply for a credit card online. the salary information was incorrect, it reflected wrong gross income. Jannuary 2012-01-02 received a call (S301021012) to email latest payslip to [Email Removed] or fax to 011 371 2181. Another SMS on the 03-01-2012 to ...
Good day As a platinum client, i sent out an email to premier and debit oder email addresses to be assisted with the changing of my debit order dates. i never got a reply from debit order email whereas i received a read receipt and no one confirmed receipt of my mail. I received a reference number ...
Unauthorized debit orders have been going through my bank acc. Upon noticing these I then went to my bank to enquire about these. I was just given a contact no that was on the system to make the phone calls myself. This was more than a week ago and I have not received my money back from the that ...
I have TWO complaints. Firstly I bought an iPad via FNB, I have been trying to update my software for over 3 months now but I keep getting error messages. There is no support line to assist with the problem and its becoming more and more frustrating. Secondly, I took up a credit card in November. ...
I just want to compliment FNB with Marietjie and Joanne from the Business Banking for excellent, friendly and efficient service. I opened a pharmacy and moved to a different town but I still keep my account with FNB because of their good service. Well done to both of you! ...
A consultant called to say as I was nearly finished paying off my bond that I should make it dormant. Consequences: "None. You can reactivate it in a minute with just a phonecall". I agree. Next month I need to reactivate it. Not a chance. Now I need to submit all sorts of documentation ...