On 31 December 2013 I approached a very helpful Desiree du Toit at Vredenburg FNB in cnnnection with a overdraft faciltiy. She had to direct my enquiry to MYBRANCH as I am an online customer. I required to make use of the overdraft facility that was offered to me when I opened my account /- 6 ...
I received a very nasty and conceding phone call from a lady in Durban saying I owe FNB R2000 for a Smart Spend Loan I took. I tried to get the details but she threatened me with legal action if I do not pay. I tried to follow up the matter and called the FNB call centre to no avail. For heavens ...
I wrote an adverse report about FNB Merchant Services re their shoddy back up service. After much ado I received contact from Linda Weeks who is the Client Experience Manager and she handled the matter very prompt and professionally and resolved my complaint to my satisfaction. WELL DONE LINDA ...
Hi, I recently took out a temporary loan at fnb witch was approved, despite minor issues it was successful at the end of the day. I settled this loan within 13 days and paid in full. I now applied for a new temporary loan and the message i got was "customer/account not eligible". There ...
I have ordered a smart device over a month ago and still waiting their courier company promised me delivery last week still I don't have a the device I called fnb 5 times and they still haven't sorted it out I called platinum and spoke to Candover who to me I would receive delivery last week Friday ...
There is not enough space in a ream of paper to express all the issues I have had with FNB. My cheque account has gone into arrears, due to the fact that my employer has not paid my annual bonus as agreed, this matter is being handed to my fathers attorney because the company owes me over R75k ...