Dear FNB Premier Service, I'd like to compliment one of your employees, Mr. Mosomane Moloto, for the excellent service he provided me in December 2013. Mr. Moloto helped me to sort out my account after I discovered that I transferred money into a wrong account that had to be frozen due to debt ...
I must say, after being frustrated with unauthorized debit orders going off on my account, I am glad I got to spek to Nelson. His service and mannerisms were very professional and I felt like I was being helped. All procedures were explained very well and my questions answered and I was put at ...
About 6 months agou (July 2013) I made a online pearchase with my FNB visa card. The transaction was duplicated by the supplier and I asked FNB to reverse the released funds. There were 2 transactions, approximitely R800 each. They have released one of the 2 transactions. Since then I have been on ...
Hi there, With regards to my rebate that I normally get on my cheque account this month I did not receive one. I went back on my history and found that my account was overdrawn for a brief moment by R5 due to an FNB stop order charge. I did the day before execute the instruction for the stop order ...
On the 26th of december I tried to withdraw funds from an FNB atm at Kwandengezi Shopping Centre in Pinetown, the ATM had a receipt error and furthermore it did not take out the R200 hundred rands I was trying to withdraw but the funds were deducted from my Nedbank account. I have tried calling ...
On 31 December I called premier banking. I noticed an amount of just over R2 000 was on hold in my account since September. I asked for the hold to be lifted. The consultant promised that it would have been done before the end of the day, provided I completed the correct form. I completed the form ...