I am a Zimbabwean staying in South Africa. In 2011 i opened an Acc with Fnb using Assylum papers. In 2012 i got a work permit from SA Home affairs that is expiring in 2015. Before i could change my banking details with Fnb from using the Assylun to my passport (work permit attached to it) i lost ...
I have just received outstanding Service from my premier banker Mr Brett Ward, who went out of his way to get me an overdraft on my account. And kept me informed every step of the way. Mr Ward's service incarnates perfectly FNB's motto "How can we help you". ...
I visited the new FNB branch at Willowbridge to process a Forex transaction, as my usual branch's Forex division moved here. We were told upon arrival that Forex will be closed for the next hour, for which I can only assume is a lunch break. Why on earth is there no other person filling in whilst ...
I took a temporary loan at online banking on the 26 dec 2013, without any notification the bank credited my account on another deposit that I received on the 2nd Jan 2014. I called and spoke to prudence and she refused to help me, as I told her that my understanding of this loan was to credit my ...
Dear FNB when you ask "how can we help you? " who are you asking exactly potential customers or customers you have already. I have been with FNB for more than 8 years and I went to apply for a consolidation loans and it took them 5 minutes to tell me I've been declined. And the reason is ...
I have purchased HP650 from FNB smart divice, The agreed pricing was a once off R150 administration charges and a monthly R269 for 24 month total cost to pay R6456 according to the agreement. I have being charged R323 per month and total cost R7752 reflecting on my profile. I have called several ...