Fnb has charged me R57 for the third time now for honouring my debit orders when there are no funds in my account! If there are no funds it should be unpaid! Im so tired of this! I called them today and a man named Sibusiso told me he cant help me i should go to the branch?!! WHAT?! ARGH!!! ...
FNB customer service is good yet unfortunately I have to raise one complaint here since it is not being attended to. It involves R4, 200 having been withdrawn from my account with a cloned card. This happened on 20 Oct 2012 and I was informed that it would take 4-6 weeks to resolve. It is now more ...
On 6 Nov 2012 at 19h45 I made an ETF of R16000 to an incorrect account. I became aware of my error on the morning of the 7th. I contacted Fnb online and spoke to Sibongile and requested reversal. She confirmed the payment and said that no funds had been withdrawn from the incorrect account. Payment ...
Before making two large purchases on my credit card, i phoned card division to ensure that i would not be charged interest until a certain date which i would then pay the full amount. It was made clear that i only needed to pay the full amount at the end of January. I had funds available in another ...
I would just like to thank Dean, the assistant/stand in manager at FNB in Greenstone Mall for going the extra mile and delivering great service to me. I sold a car and was at FNB in Greenstone Mall accompanied by the buyer who paid the money into my account - FNB to FNB. However being a large sum ...
I have an FNB platinum check and platinum credit account. I don't even know if I have a personal premium banker, or if I just use a general pool of bankers. I have been getting repeated posts, to the wrong address, informing me that my account is frozen and a payment didn't go through. My accounts ...