A period of 3 days is promised on their home page until delivery of your new card. It has now been 48hrs and counting to hear if the documentation i had to send through was sufficient for the application. To make things worse, i have to at my own expense then sit on the line to get hold of a ...
I am not a client with First Natinal Bank, but complaining on behalf of a client of FNB about the disgrace of total ignorance in assisting this pensioner after his banking card was used in a way to buy airtime to the amount of a mere R200.00 in August 2012, because he doesn't have access to a ...
I have previously been to the Century City branch and assisted by Amelia. The service was so prompt and efficient that I even left a compliment in the book at the entrance. Today I called from a company to try and get an appointment for my 3 Directors to change our name as well as eventually get ...
In 2012 i applied online for a cheque acc, the same day a call centre agent phoned and confirmed adress for the "my branch package" that i will receive shortly. On the 21st November, i was visited by a man with my parcel from FNB. According to this person the letter from my HR must state ...
I was living overseas and during this time a judgement was loaded on my name of which I was not responsible for. I have obtained a court order showing that this has now been removed and approached the Bank for an overdraft. The staff promptly told me I have to wait until their system removes it. ...
I bought a Blackberry Curve 9300 via FNB online banking and received the phone in good order. The phone was faulty from day 1, but I only booked it in a few days later (still within the 7 day time frame to get it swapped-out). The phone was collected on 22 January by BrightPoint couriers and was ...