It very annoying to be sent from pillar to post over the phone to reverse an unauthorized transaction, only to be told that for that to happen I have to go to the branch. I've been on the phone with fnb staff for more than 30 minutes. None of the call center staff knew this? I'm sitting now with an ...
18 Days later, 2nd time application for cheque account, has been approved but the card has not been sent to the requested branch for collection. Only to find out that the card was cancelled again and a new card (for the 3rd time) has been issued but sent to the wrong branch for customer to collect. ...
My wife moved her bank from A (Beep) Bank to FNB 3 weeks ago. She applied online and got a phone call the following day. She was told to go ino her closest branch (The Reds) to supply them with the documentation which was required. She has done so. She supplied them with a marraige certificate, ...
I had to get a 3 month stamped bank statement - I bank with Std Bank and FNB. Going to Std Bank and has teh mess around, so I decide that I could get a 3 month statement from you guys as well. So after an hour into my break, I enter your branch and find around 15 people or more in a queue and 3 ...
FNB Relationship Banking, Boulders, Midrand; ridiculous services. No one here, just sitting waiting. 8 desks sitting empty, because "its lunch". Been here for over 30 mins. All I'm looking for is a short letter saying I have a cheque account here for suppliers. Pathetic really ...
Still no feedback. You are the beep bank that you falsely advertisethat you are not. FNB you are a big joke. Please see my original complaint below dated 05 February 2013 and below that your response. My salary was being garnished and it is now paid up. I had contacted the attorney in regards to a ...