Dear Peter, Hope this email finds you well. FNB online has repeatedly had issues. Although I think their one of the best suppliers, in the market as of late their website maintenance has just been shocking. Today is the final straw, I'm unable to secure travel arrangements and pay recipients due to ...
I WOULD LIKE TO COMPLIMENT MR MUSENGA KABAGHE FOR EXCELLENT SERVICES RENDERED WHEN I APPLIED FOR MY VEHICLE FINANCE ONLINE .THIS GENTLEMAN CONTACTED ME AS SOON AS MY APPLICATION WAS ON THE SYSTEM AND HE HELPED ME WITH THE APPLICATION TO APPROVAL.NOW I AM A HAPPY MAN .EVEN WHEN THE FIRST CAR THAT I ...
I switched account last year in November because of the benefits FNB was offering to their clients. The main reason was because of the Ebucks. The transaction with switching banks was not a problem. It was the terms and conditions of earning Ebucks was a problem. Being a new client the consultants ...
I am disgusted by the service rendered to platinum account holders. I emailed premier@fnb the other day just to ask where the closest premier suite was to my current location and what i need to do when i want to move my wife's portfolio onto mine. I just received a snotty remark back, "Go to a ...
This week I entered the bank having to institute a stop order for an old policy and creating another for the new policy. As I entered I noticed very long queues and I was hesistant as to whether I should wait it out or come back later. Within ONLY 15 seconds of me being inside the Bank, a pleasant ...
I contacted the call centre on Friday the 8th February regarding a fee charged on my clicks credit card and requested billing dates to be sent to me. I was told a team leader would call me back. Still waiting! On Wednesday the 13th February I phoned back to find out why no team leader had phoned me ...