On Monday 18 February, I received a phone call on my cell from a female who claimed to be calling from the FNB call centre. Unfortunately I do not recall her name but this can be obtained from the call records as she clearly stated that all conversations are recorded. She started by thanking me for ...
I have been with FNB for about a year now. I am very happy with everything they do, the services, deals, personnel, home loans, paypal, ATM's, branches, everything! If this is the way FNB treats me, I will be banking with them for a long long time. No problems at all! More people should change to ...
Just want to say thank you to Fnb Middelburg for helping me to start my own bussiness. I applied for a loan via internet and they called me withing 10 min. The money was in my account withing the hour. ...
On 12 February I logged a complaint on their website. I had received an SMS that my debit card had been cancelled, as they sent me a new one last year. NOT. On 13 February I received an email confirming receipt of my complaint. ON 21 FEBRUARY - A WEEK LATER - I WAS CONTACTED FOR THE FIRST TIME. I ...
I would love to compliment Letisha on how she handled my complaint i was really pleased she went an extra mile to make sure that i am assisted with my query and my money was reversed within an hour as she had promised and even called me back to tell me should they deduct again i should let her know ...
I decided to open a new FNB cheque account as per their promotion, opening the account online was easy, however when i tried to get a letter of confirmation that the account belongs to me at the Clear water branch they suddenly couldnt help me. SINCE WHEN IS A CERTIFIED COPY OF AN ID NOT VALID ...