Homeloans: Pathetic service - Pathetic tunaround times - Communication - Non existant! Since November 2012 I have been battling with this poor excuse of a department, they have not once adhered to their turnaround times and service levels are non existant and still waiting for an approval to ...
I applied for a cheque card online from FNB and waited over a week to have it delivered to me. After receiving the card I then discovered that I had to activate the card. I visited my nearest branch (Hatfield Pretoria) and was told that I'd have to return to my home to fetch the SAME details (ID, ...
On 17 February 2013 I applied for a forex trf for travel arrangements. I lodge the application, on 19 Feb FNB contacted me to inform me that there was a problem with the invoice im trying to pay. But I never received the email due to a typo in the email. on the 21 of Feb I saw on my internet ...
I purchased a laptop from FNB in November 2012 . the total payment was supposed to be R 249.00P/m. Ever since I took out the contract FNB is deducting R 459.00. I have contacted them on several occasions to rectify the problem and was promised that the correct amount will be deducted in future. I ...
I WAS OFFERED A SECOND DEVICE ONLINE AFTER HAVING BEEN UPGRADED TO PLATINUM STATUS. ON INVESTIGATING THE POSSIBILITY OF CHANGING THE DIVICE I WAS TRANSFERRED FROM ONE DEPARTMENT TO THE OTHER (10 TIMES). I EVENTUALLY RAN OUT OF AIRTIME. THE NEXT AGENT, BRENDAN, STARTED OFF POLITELY BUT WHEN I ...
I was in need of a proof of scheduled payment which I made last year. I spoke to Nkosinathi from telephone banking who emailed it to me immediately. Thank you for a great service. Thank You. ...