My fnb account was closed as i wasnt using it for some time - however i got a letter from fnb to say that it will be closed in 21 days if i dont contact the bank - i however contacted the bank within that 21days and my account was closed already. I then attempted to re-open my account but my ID ...
Our organisation is a Non-Profit Organisation, and have been banking with FNB for more than 4 years now. After applying to have Online Banking more than 18 months ago, we have been send from Pillar to Post. Worst thing, their lack of response is unbelievable. Despite numeous trips to our branch, ...
In January of this year I had visited FNB Park Place East as the chip in my cheque card was not working and received a temporary card. It is now March a WHOLE MONTH AND 2 WEEKS LATER and I have still not received my cheque card. Not only has my temporary card expired but FNB has failed to notify me ...
After complaining about the service I received from FNB's callcentre, I was contacted by two of their premier bankers Gladys & Semakaleng who both assured me that they are working on my query and have prioritised my order for a smart device. It has been over a week of stories from FNB about why ...
What I do promise to you, that when you call me, well if you get through that is, I will not put you on hold, I will not play any elevator music (The shnazzy music that plays in elevators, supermarkets, amusement park lines, and the YMCA's men locker room. - urban dictionary) and I will not record ...
On the first and third of March I accessed the Slow-Lounge, to find that the R500 debited off my account had not been returned. The consultant I contacted informed me that FNB had moved the goal posts with regards to their slow lounge access policies which are now based on R5000.00 card swipes. I ...