I have been a loyal customer of your bank for years now, I have previously received great service at other branches and this is the main reasons I still use FNB. But to my surprise, on the 07th March 2013 between 13H00pm - 14H30, I had witness the receiving end of a very poor service at the idutywa ...
I had contacted the FNB for assistance in increasing my credit limit on the 11th Feb [QP1308637: Customer support request - Reference. 62150700]; receiving no feedback I again contacted them on the 2nd March with the documents that I had previously used to apply for a credit increase; I urged ...
Just want to say FNB just stays brilliant. I am now at FNB for over a year and used eBucks to buy a video camera at Makro. Love being rewarded by an awesome Bank. You guys are awesome! Thanks ...
On the 26 February I applied for a Blackberry smart phone as i have a gold cheque account. I called the call centre and did the application checked my credit, checked my account awmd could point out that 1 month there wasnt the amount of money that requird me to get the smart phone and that i need ...
I ordered a Google Nexus 7 last week Friday 1 March 2013. I was told to expect the product by latest Wednesday 6 March 2013. I phoned today regarding my package and was told that they don't have stock! Could you not have informed me without me asking first? Why does the customer have to find out at ...
I know it's good practice for a business that has an online presence to provide a contact section on their website. But if you don't have the ability to live up to the claims of "Thank you for your message, we'll contact you shortly" Please don't make those kinds of claims. I am still ...