Consultant made changes for me without telling me that it will charge me and she said she cannot reverse the process. There is non disclosure in the branch its not the first time ...
I had an FNB staff. Account, on which I took a smart device. Due to life hapening I defaulted on my account. I went into a branch to make arrangments that was never captured so no record exists for this. So naturally I was handed over, which I understand. I then swiched my salary and gave ...
I'm a business owner and I'm disgusted in the fact that FNB is unable to asssit us in opening another business account since November 2012 (email trail to prove it) . We've also requested the issuing of a company petrol card and atm cards for our existing business accounts with them and to date ...
The branch manager at Florida Road FNB (Durban) promised me feedback on an issue I spoke to him about on 11 March and till now I have not heard from him. One would think that a branch manager ought to know something about customer relations. Can the regional manager get me an answer why I have been ...
Having received my latest credit card statement, I noticed that I have been debited for an Annual Ebucks Fee. I cancelled my Ebucks online last year already. I put an online complaint through on 13 March and have had no correspondence in this regard. ...
After going through an e-mail process for selecting my new credit card (mine is due to expire soon) and receiving e-mail confirmation of my choice (Gold Card) & informing me that it was due to be delivered by courier. When the card arrived it contained a Platinum Card (I'd specifically opted ...