This is my 2nd complaint I have to log for fnb on hello peter! I switched to fnb january 2013 and applied for a iphone5 which they promised me various times the courier will contact me to arrange delivery! This stays empty promises and I am on the point where I think I should close my account at ...
I have always had excellent service as a Platinum account holder with FNB however, the day I decided to upgrade my account to a Private Banking facility everything went horribly wrong. My thinking was if the service I was receiving as a platinum account holder was that good, private banking should ...
I always get good service from fnb but now when i realy need it i dont get any. first a consutant phones me and then tells me we must stop the application cause someone else will phone me. i phone back and wait a whole hour on the phone and after problably 8 other phone calls do the application. ...
I have applied with FNB for my first home loan. I waited 2 weeks from submission of application for an answer from FNB that was declined. I then resubmitted with my mom as a surety. I then again waited another week for response from FNB. They then informed me in writing that my application was ...
This relates to the 1time refunds offered by FNB after the insolvency of 1time. I filled out a form and faxed it three times, although only the last one was the correct one because I paid with a cheque card and not a credit card (they neglected to tell me this the first two times). After my initial ...
FNB's service is atrocious. Complaint number one: I have been trying to get hold of a business banker at the Randridge mall office for a couple of weeks. Every time I go there, he is either in a meeting or in the randburg branch. The branch manager is never available. Always in training? My ...