This is more a statement of concern than an actual complaint, (YET). FNB appears to be downsizing the number of atm's available to their customers, in the past all the major banks would have atm's in most shopping centres. Now most small centres have ABSA and Nedbank with FNB nowhere to be found. I ...
I applied for a bond with FNB. They had a terrible TAT - I had to phone after them ALL the time just to hear that they have not received certain papers, yet the Premier banker could prove that she sent it through!! Then the submitted papers were illegible;or they needed more info but even when ...
Thursday evening, 14 March I was at home and received an sms stating that I had just spent money at 'Create you own vent', which I had not. I immediately phoned the Centre, who was very helpful. They immediately cancelled my card, ordered the new one to be sent to Jacaranda and sent me the docs ...
I ordered my smartphone on the 23 of February 2013 and i have been promised to date that i will receive the delivery of my smart phone on Monday the 18th March 2013. it is now tuesday and i have still not received same. they always telling me that its with the courier company and they will contact ...
I applied for the laptop via fnb online that was in January, the application was approved and i was even sent the sms regarding the delivery, however at the end of Feb i started calling the online application call centre for fnb and i was told that the supplier doesn't have stock and i must wait, ...
Being transferred from one agent to the next, waiting at a branch for assistance for about an hour. No-one can help to activate online billing. The account has been activated, money has been paid into the account, but still no activation for online billing. Called the call centre and was ...