During the holidays I made use of the Slow Lounge at Cape Town International airport. I'm new at FNB and somehow missed the new criteria for the use of the slow lounge. We emailed FNB and explained to them our situation. Without any problems, they refunded us completely. Thank you FNB for not ...
Please call me 0822 155 111/021 988 5917, [Email Removed] I have logged numerous requests for your Company to get hold of me/ I will continue to log a hello peter complaint each day until you eventually call me ...
I had previously complained about my account being debited with all fees and smart deal billings on the 25th of every month instead of the first (When I get paid). I was contacted by FNB and the consultant was extremely helpful. Today is the 25th and and my fees on my Credit Card were deducted on ...
After posting a complaint on this forum, i received a reply almost immediately, to be advised that someone would contact me and was given a reference number. It is now just over a week and i have still had no further contact from anyone at FNB. It is obvious that they are not interested in ...
On the 17th of March I accessed the Slow-Lounge, to find that the R500 debited off my account had not been returned. I had accessed the lounge with my partner, during off peak times. The consultant I contacted informed me that FNB had moved the goal posts with regards to their slow lounge access ...
I write this letter to FNB Housing finance to complain about the debit orders that goes into my cheque account before I get my salary. I get paid on the 25th of every month so is my FNB housing finance debit order of R4260.04. During the month of March the debit order was done on the 20 March 2013, ...