Since beginning December, I have been receiving e-mails and SMS's regarding the repayment amount on my Flexi-Bond account. When I queried this, I was informed that this happens every time I withdraw money from the bond account. Since I am not making use of a facility over and above the loan amount, ...
A 92 year old spent 6 weeks in hospital Nov/Dec. Her credit card was while she was asleep. We cancelled it for her, she can no longer walk unaided. I obtained a general power of attorney and on 13 Dec went to Rondebosch Branch to order her new card. Bank does not accept power of attorney but ...
I ordered a MacBook Pro last year shortly before Christmas and to my knowledge, delivery of the device takes max 2days. After 2days of no communication as far as how far the consignment was, we called back only to be told by an automated voice that the shipment will be dealt with on the 7th January ...
Maande gelede kon julle na 'n lang tyd nog nie my vervangende petrolkaart by my kry nie en ek het die 'diens' kanselleer. Nou kry ek e-posse dat my kaart verval, verdeksels ek het nie meer 'n kaart nie! Bevestig asb dat hierdie onbevoegdheid van julle my nie geld gekos het nie! ...
I ordered my smart phone about 1 week ago and then recieved an sms on Monday requested my address to deliver my phone, 2 days later! I see a man walk in with my cellphone into my office (its not that easy to find), with a great attitude and my smart device, they say 15 days but I got it in about 9. ...
I have been with FNB since 1995 but I must say of lately their service and it is extremely poor. I am premier bank account holder. I experienced an appalling service from the credit card. On 11 December 2013 I paid my monthly payment on this account, R4000 into my credit card account in respect of ...