More than a month ago i lodged a complaint about you money from a poor coloured family that cant afford it, you phoned and promised me to get back within 5 days... that didnt happen. I lodged a complaint again and you didnt get back to me! Well if i dont hear from you in the next 24hours im ...
Lost my FNB debit card on a Tuesday and reported it lost on the Wednesday. Card was cancelled via the call centre and I was told a replacement would be at a branch of my choice in 4 to 7 days time. Got a SMS 3 days later notifying me that the replacement card was ready for collection. Very ...
My Fiance switched over to FNB for the specific reason of being able to obtain a Smart Device. She was finally able to place the order on the 2nd of May, after being declined, due to a credit check mistake (which NOBODY at FNB could confirm). The Device department was then informed to check again, ...
These people attract too many customers and can not service them. Maybe fix your accounts systems and then do all the fancy marketing. Nee this is pathetic. ...
My troubles commenced on the 26th of April 2013 when I tried to access the pre-paid amount in my flexi-bond with FNB, I was asked to redo a flexi/pre-paid application. I protested - but was advised that this is the only way to access my funds. As a trust is involved, I had to supply a resolution, ...
I settled my Credit Card twice but am being charged Service fees and Interest. FNB is really not helping me as a customer. I hope they no longer have the "HOW CAN WE HELP YOU" slogan. Seriously considering changing banks. ...