Applied online for a car loan. Took three days to respond and then was called by the property finance person.By then I had already bought the car, taken delivery and paid cash. Don't need service that bad. ...
I have on-going issues with in-contact emails & sms's arriving up to 5 days after my purchases. The FNB call centre merely dismissed my complaint blaming cellphone networks for the delay. They couldn't explain the delayed emails. I took the matter further with Swinton Scheepers, who I was told ...
I went to FNB Randridge Mall yesterday with an internet banking problem and was assisted by a really patient, friendly and proffesional lady by the name of Cynthia. Her superb customer service makes me really proud to be an FNB client. Despite the other departments giving her a run around she never ...
Bradley Thomas is an exceptional customer banker. He uses his initiative and really went above and beyond when assisting my mom and i with opening a new account. FNB is lucky to have someone like him on the team! Eternally greatful for all the help he provided, efficiently and swiftly. ...
Opened a cheque acc @ golden walk 2 a consultant Felicity then qualified 2 take a smartfone on contract.she sent me 2 eastgate branch dot.fnb where I had 2 choose a fone got a guy Lupo who was very impatient n didnt explained the diff in the fone or more abt them so I jst took a samsung mini.on thr ...
Opened a cheque acc @golden walk on the 24Apr with salesperson Felicity after I qualified 2 take a smartfone on a contract so she sent me 2 pick it up @eastgate branch which I did.got a salesman Lupo who was very impatient with me nt explaining the diff in the fone n the explanation as well.on the ...