I purchased a smart device - blackberry bold - through the FNB Smart Device option at the end of last year. The phone has a number of issues. I have tried to contact the correct person at FNB so that the device can be repaired as it is still under the 1 year warranty. I have been given 7 different ...
April 26 I applied for a tablet from FNB. April 30 details were confirmed on the phone. May 3 received SMS stating that for them to process and complete my order I need to fill in and return the debit order changing forms. Called them on Tuesday 7 May to follow up. Nothing had been done and they ...
In Nov 2012 an amount of R950.00 and in Dec R1100.00 was taken off my account. I phoned and spoke to 3 different people. No body could tell me why. The last person I spoke to me told me straight that they can take monies off my account and that I would not get it back. I have a loan with them but ...
I ordered a smartphone from FNB and was told some courier company called Enginuity would deliver the package. I contacted them on a monday and made an arrangement for delivery on a wednesday between 12 and 2pm. i waited, cancelled a meeting and waited some more and by 2pm still no delivery. When i ...
Money was put into my account on 22/04/2013 from Australia, It still has not reflected in my account, I have sent emails, sat on the phone for up to 20 minutes with promises that someone will come back to me within a day, it has now been two days and I have not heard from anyone. ...
I went to an FNB branch to make certain queries regarding my account, and i must say i'm gratefull to have spoken to Huggard, wow he helped me beyond what i had expected, ended up opening a unit trust account for my daughter all thanks to the brilliant service he provided me with. He really know's ...