I did a Forex transaction (Swift) on the 13/05/2013, the money went off my account. I have a reference for this. The payment did not reflect on the other side with Barclays bank. FNB branch in Broadway Durban North could not help me, they put me on the phone to the Forex department who told me that ...
I have complaint 3 times already since the 2nd May 2013 for someone to contact me. You give me a referrence number and that is where it stop. Please I need someone to take responsibility and contact me please. ...
I am loosing patients here!! A phone (Samsung Galaxy S3) that I got through FNB smartphones had a recurring problem since December 2012, been for fixing at least twice (In January 2013) and the second time a Samsung Repair agent certified the phone as irreparable and recommended I get a new one as ...
On the 16 MAY I requested that a manual processing facility be loaded on to one of my credit card machines with the assurance that it would take 24 hours or so. Now 6 days later this has not happened. Each department blames the next and no one takes ownership of the problem and sees it through. The ...
Today I phoned FNB to try and get them to stop sending me spam about promotions and prizes that I can win (why is a bank doing that anyway?). I was told that if I am getting these SMSes, it is because I agreed to this when I signed up for E-Bucks. Now here is the thing - I cancelled my credit card ...
I got a meaasge at 7:02AM yesterday advising me that my salary of a certain amount was paid into my FNB acccount, i have a gold card that was delivered to me but i did not have the pin so i went into the branch to have this created for me. when i got to your sunninghill branch i was informed at ...