I bought items at fruit and vegs in April the total amount went of twice only two weeks later I received a refund from the bank on the double deduction. On 22 May the same amount went off. April 22 was the last time I bought anything from Fruit and Veg. i do not want to wait another 2 weeks before ...
I logged a query with them on the 13th. I was told it would take 3 working days to sort out. During this period up until now I have phoned back a few times and no one has been able to sort it out for me over the phone. Calls 'apparently' get logged. It was only when I started getting frustrated and ...
I applied for a Home loan in March and nothing came of it. I then applien threw the Internet on the 13/05/13 got a call on the 15/05/13 to check ID number and e-mail address and that was it- phoned on Monday FNB had the application and said it is with the Smart Bond devision. this morning phoned ...
I am a client at FNB, I recently ordered a Smartphone from them which was delivered to me on Monday. Tuesday the phone couldn't pick up my sim card. I phoned FNB to inform them that my phone is troublesome and they vowed to have it replaced. In the mean time I'm sitting without a working phone. ...
I am so annoyed with FNB - Every time i call into the call centre each agent gives me different information. Why do you people let these children work on real life accounts, they mess up everything and i have to sit with the issue and help "them" figure it out. This is not a service to me ...
I am a Platinum card holder with FNB and I have lodged previous complaints and this is what happens, someone calls you back but with an attitude of sorry you had to complaint, I don't actually want to help you but I have to call you back. I applied for a credit card and they keep on declyning it, I ...