I am disgusted with FNB and their policy of passing the buck when their system can't deal with a customer. I applied this morning for a Clicks Clubcard Credit Card and was turned down. I was told my credit was insufficient. I have a pristine record with my home loan provider SA Home Loans and the ...
This is the 31st of May, I wrote my first complaint on the 2nd of May and 2 follow-up's in between. I locked a query with the call centre on the 21st of May, after MY OWN INVESTIGATION speaking to a Tracey from Temporory Loans that my account was overdrawn on the 19th April, that's why they took ...
I sent an email to fnbcard, fnbcc and I got a response 2 weeks later from fnbcard newapplications who promised to resolve my issue. no one has actually read the email i've sent. I only recieved a response after sending a followup email, threatening to complain on social media. I've heard nothing ...
On Tuesday the 28th May I tried to withdraw cash from the ATM at the petrol station on the corner of Old Farm and Solomon Maghlangu (Hans Strydom) in Pretoria but when the cash was pushed out the slot seemed to catch the bottom notes and the cash was not pushed out evenly. I had to pull on the cash ...
I took up a Smart Device offer from FNB, about 4 months ago the unit was delivered and the service was great, no complaints there. The issue is that when I received my statement (online and email) I noticed I had 2 Smart Devices listed (However only a single debit goes through), which cant actually ...
When I took my smart device i wasnt asked when i would like the debit order to take place. Now my first debit order took place on 2013-04-25 and was reversed due to insufficient funds. I called and said I only get paid on the last day of the month (FNB already knew this) and i need my debit order ...