I lost my job and so with their exorbitant bank fees et al my account was in a negative balance for a while. I agree it took me a while to contact them to sort it out, but when I finally tried I was almost near impossible to get anywhere as I was being taken from pillar to post! And now I have a ...
Arriving at FNB canal walk for first time, there is no one to great or direct you on where to go. Then sat in service queue for 20 minutes before someone came to check if we were in the correct queue. The staff behind the service counters have a lazy and very unprofessional attitude and customers ...
I have been debited by R99.99 (just below my sms alert) debit orders from last year withiout me knowing and its a fraudelent comany in Durban that uses the automated batches for debit orders. I am so dissapointed thinkng how many people have been hit bythe same without them knowing and my banker ...
I opened an account on FNB's internet banking profile, however the account doesn't quite suite our needs. I tried to close this account via the contact centre and kept being told I need to go to a branch with my ID and proof of residence to cancel the account. No transactions has gone through the ...
I applied for a credit card upgrade on the 8th of May 2013. I called a week later to find out why i had not been contact or any confirmation give. Elizabeth Maduna then said I had outstanding paper work - Copy of my ID (SHE SAID SHE COULD NOT GET HOLD OF ME -RUBBISH) I have 4 bank accounts a ...
Good day i need to access funds in my 32 days account and i called fnb was advised that i could access it but theres a fee that i needed to pay. when i went to protea gardens, the consultant told me that ill have to wait till month end june to access the funds. unless if i have some documents as ...