Car broke down during peak hour blocking traffic flow. Called FNB roadside assistance. Within 5mins my details were taken. 1 minute later the contact center called me again to tell me the AA tow truck will collect my vehicle with 30 - 45 mintes. 30mins later the tow truck was there. AA roadside ...
Hi, Last month I logged a complaint (ref 118753000) as a double deduction was taken off my account for the ipad mini I received in Dec 2012. I was assured that this would be sorted and the amount was reimbursed into my account promptly. This month, however, the double payment has gone off again (i ...
I am part of an organization that has a FNB account. After a few years of having new signatories FNB consistently (every time I go to any branch) tells me that to access the account I need to be a signatory (which I am). When I ask who the signatories are - they mention the names that were ...
Good day, I'm am so disappointed with fnb's funeral call centre. Direct channel called me early last for to add additional members of my family into the existing policy i had. I gave them all the correct details for the additional members. i then called them after a few months to get a schedule ...
I placed a smartphone order with FNB for the Macbook Pro 13" Retina 128GB, but the lady added it as Macbook Pro 13" 500Gig. When I noticed her mistake, I called FNB to correctify the wrong order immediately, so they can correct the order. I asked more than twice that the FNB operator ...
I opened an cheque aaccount in April, i requested they switch my account for debits purposed ending month of May, I was told its not possible to do that as it takes 3 weeks to switch. as shocked as I was i had to go back to my employer and change back to my beep bank so that i can get paid. another ...