Good day, we just been to FNB Keywest branch where we followed up on a dispute logged in December already - not refunded to date. We were served by a very professional lady who phoned FNB Dispute department. According to the dispute department they never received the DISPUTE FORM which was faxed ...
I have 2 loan accounts with FNB, due to my financial status currently i made arrangements to pay R1000 and R800 respectively and when i honoured these arrangements FNB decided to deduct a further R584.34 from my account 5 days later after i made payment with out my consent. They advised its a ...
I accepted a credit card upgrade offer from gold to platinum online. Everything was pre-approved and I only needed to accept the terms and conditions online through my online banking. After filling out the delivery request page I was promised that the new card would be delivered to my specified ...
Hi I applied for the S4 deal around the end of April this year and I am still waiting on the phone. I receive no updates on the status of my order from FNB instead I was told to phone in every week to find out if they have by an agent. With high phone traffic on their customer care lines always its ...
I was handed over to Norman Bissit attorneys a few years back for a Discovery Credit card. They contacted me and advised that the amount handed over to them was -R11000 and with all there charges it will come to -R14000. I then set an arrangement to pay the account. I then paid this amount for 4 ...
I have a made a request to Simphiwe Gubevu at FNB Home Loans requesting my tax certificate for my bonds I have with FNB on 24/06/2013. I was informed by her that I would receive statements within 24 hours / 48 hours. Its 48 hours later and I have not received any statements from FNB. I have lodge a ...