I had a few incidents lately with FNB and I am really considering changing banks because the service I been receiving is just beyond poor. The latest one being that I applied for a new credit more than 2 months ago and still not received it, despite asking the courier company to deliver it the ...
Good day I've applied for an upgrade on my credit card, it was declined - reason ARREARS!!! I don't have any arrears on my account and no one can tell me what this is for!!! I've been banking with FNB for 10 years and this is very frustrating!!! The last person i spoke to told me to ignore the ...
I got one of those I pad specials with fnb! so the first month I had it they debited my account on the 25th of the month and there was no money in my account, because I get paid the last Friday of every month, so that could be on the 22nd or the 30th! so I phoned them to change the debit date so ...
I purchased lotto tickets with my ebucks on the fnb online banking website. The ebucks was deducted but I received no ticket. I called fnb call center and they referred me to ebucks, I then phoned ebucks and they told me to phone fnb. I then phoned fnb call center again and I waited 10 minutes for ...
I see on my credit card statement that I have been billed R200 for an annual eBucks membership! I remember very clearly telling the consultant in the branch that I DO NOT want this activated as firstly, I am not willing to pay R200 for a rewards programme and secondly, I don't purchase much on my ...
I have a Cheque account with FNB and decided to activate roadside assistance for R5 per month. Once signed up the call centre agent informs me that I am not covered if I am involved in an accident. On the website it is stated that if you are involved in an accident they do arrange for towing. ...