I have been a loyal FNB client for over 10 years. I regularly use the online banking service and I firmly believe that FNB is lightyears ahead of competitors in terms of making banking easy and convenient for its customers. However, the "upgrade" of the FNB website and the online banking ...
I sent this complaint via email and again I am being promised feedback within 48 hours: It seems like your service levels are not what they used to be. I would like an explanation as to why I was not contacted within two working days regarding legal cover? (Ref: 2EOYS3Q7) My bond originator is also ...
Waited in line for 40 minutes to be made a fool of by a certain Service Consultant whose name i am very tempted to publish!! After getting to the front of the line after 40 minutes and going to empty booth, Mr. Service Consultant 7 sends me back to front as he has other things to do. fine and well, ...
I had a personal loan with FNB. The loan was settled in December 2012. I then requested my credit report from credit health just to see if FNB had updated the credit bureau that the loan was settled. I found that the update was only done on Transunion but not on Experian. That has had a bad ...
FNB has changed their website and from then I can't pay anyone. I phoned The reds branch twenty times. no one can help me. I left a message for the branch manager to phone me but he does not. I pay more than R 1000 per month for bank charges just to go and draw expensive money and to drive to my ...
I am glad to have come across this platform. I took up a contract with FNB in April for a fone (Blackberry 9300) that had been in the market for a while and a month later they were offering a well advanced fone (Blackberry 9320) compared to the one I had taken up for a price less than the fone I ...