We have moved from Gauteng to KZN, we have been with FNB since 1990 and have progressed to private banking. The service or lack thereof that has been offered to us has been nothing less then pathetic. I asked for a private banker closer to us and got a reply a week later after asking for feedback. ...
I have applied for a personal loan to join a business with 10 members that is banking with first national bank. However I have phone the personal loans call Centre to apply for a loan and was advise that my loan is been approve for R30 000. I request them to cancel it as I will get back to them and ...
I have previously complained about the ATM at the Tarkastad branch not working. This is NOT a branch problem. The branch has been described to me as a mini-branch, but it continuously has problems with the ATM (yes, there is only one). At present, it has been saying "Being Serviced" for ...
I send a query to Premier banking via on-line banking on the 17th July. received a computer log (Ref: 12543800) and was informed that I would receive feedback within 1 working day. On the 19th I was informed by Ms Samantha Marnitz that my query was sent to FNB Forex department (ref: SD1578306 & ...
I have a new account at FNB, went to pick up card at branch with proof of residence and ID. 2-3 weeks ago! Friday payment was made from other bank, this morning showing in my account, so after a long day went for late lunch... Need to pay... Decline - machine 1, decline - machine 2, ATM - sorry ...
The issue started in 2009. i have been requesting my title deed unfortunately to date its not in my possession. below are the corresponce with personel. "We have received the copy of the bond and have now requested a copy of the title deed - this was done yesterday. There have unfortunately ...