I left my R2000 sunglasses in a car on the 5th December. I e-mailed them the next day. I searched on google for lost property at Europcar, but no e-mail address was available, so i e-mailed the general enquiries number. 2 days later my request got passed on to someone called Clifford Zungu, who ...
I rented a car on the 2nd of January from the Umtata europcar branch. The rental was initially in my dads name but we decided to change it to my name because he could not find his credit card and were rushing off because we were bereaved. The agreement was a deposit of R2500 and rental for the ...
Good day I received an SMS stating that my hired car has a damage / loss claim. This is untrue. I have returned the car in the same condition that I received the vehicle. Please note the following: I went to Europ car on Wednesday afternoon 15/01/2014 to return the Toyota corolla and swap for a ...
I was in an accident and insurance arranged for me to have a hire which I picked up from Europcar Rosebank. I filled in all my paperwork and paid a R1, 200 fuel deposit. A month later my insurance contacted me on another matter and then casually queried if the hire car was fine and was back with ...
We have been waiting for our refund after returning the car for nearly 3 months now. Nobody gets back to me and gives me feedback, I have sent dozens of emails to christale Jansen. My refund query is RA 163 274185 ...
I rented a car from Europcar for less than 24 hours. The car was a Toyota Etios (Suppose to be in the same league as an i20, but it is a lot worse). Initially I was over billed (total of R3200), for 2 additional days. After complaining I got the 2 days removed from the bill. I however only received ...