Like "baddy" we have the EXACT complaint about Etienne Lewis! The same year we bought 8 "leather" dining chairs from them. The invoice states LEATHER. After 7 years the chairs have cracked, hardly used! The customer service lady admitted to an admin mistake at that time, where ...
I want to comment on the excellent service we received from Jennifer de Kock at Etienne Lewis. We bought a couch in December 2012 from Etienne Lewis at the Waterglenn Centre. 2 weeks ago we realised that the zipper on one of the cushions was broken - couch was still under guarantee. We went to the ...
Great service, delivery on time and when promised. A first for me when buying furniture!! Impressed! ...
We've had multiple small comebacks on our Leather Lounge Suite that have been handled very professionally and efficiently. Rose, the delivery crew and the factory are always quick to respond and fix the problems we need addressed. They've even gone the extra mile and added additional legs to the ...
I bought a Dining Table and 8 "leather" dining chairs from Etienne Lewis, Waterglen, Pretoria in August 2006. We moved back to Cape Town in 2009 and the chairs went into storage. When I recovered the chairs from storage in 2013, it is apparent that the chairs are indeed covered with a ...
I bought couches from Ettiene n Lewis last year September, after paying R 17 000 for 2 couches, i was told that they're supplier committed suicide. I was patient for 3 weeks, until they could find another supplier. When the couches arrived the seams weren't even matching up. They then sent another ...