I PLANNED A SURPRISE PERFECT DATE FOR MY HUSBAND BUT IT TURNED INTO A NIGHTMARE... RESERVATION 2771622..WE DID NOT RECEIVE ANY CUSTOMER SERVICE FROM ANY OF THE STAFF WHEN WE ARRIVED, NOBODY ASSISTED US WITH OUR BAGS, NO SMILE WHEN WE WERE GETTING CHECKED IN... REX DID NOT EVEN GIVE US EYE ...
Myself and my girlfriend will be attending the fund raising dinner for Reach for a Dream on 17'th August I was in the process of booking our room to stay in the Metcourt hotel when I noticed that as part of the package it includes a dinner at the Queen of the Nile restaurant Obviously since we will ...
My Winners circle Card has apparently expired - I was told so by the attendant at the entrance. So I tried to find where I could renew it. I went to Information and spent 40 minutes there, only to be told I must go further on to the Winner Circle queue. When I got there, there were another 20 ...
We decided to go have lunch at the Queen of the Nile - as we have always enjoyed eating there but after what we experienced yesterday 14/07/2013! It will be the absolute last time!!! The service was slow to the point of none existance, the food was tasteless and in short supply, the que was ...
Good day To whom it may concern. I stayed at the Peermont Met Court Hotel on Friday night after a late night at the casino and restaurants with a few of my friends. And I was shocked with the service I received or lack of. I was woken up at 8 oclock by house keeping after I replied they continued ...
Hi. I would like to say a big THANK YOU to Alpheus on this platform, for excellent service delivery above and beyond the call of duty. I had a query regarding my and my Mom's Winners Circle cards and had the pleasure of getting a reply, help and more than satisfactory resolution and overall ...