We were all excited to go to Santa's playground on arrival we were charged R60 per person and children under one meter were free. That's a bonus. We were 5 adults and 2 children. (One free) Then once you paid you go inside thinking that the entrance fee that you just paid must include the rides. Oh ...
What does it mean to be a Gold Card Member at Emperors? My husband is silver and gets benefits such as spend the weekend on us, but me... Nothing except a car wash! So at least my car is happy. When I phone winners cirle no one can access my details and let me know what benefits I have accumulated, ...
I phoned on the 19th Nov.13 to book a co. lunch on the 26th - which I was told was available - I was told to send an email (no bookings over the phone) which I sent one via the website and one through my email system - no reply. I then sent a reminder on the 20th - no reply. I phoned on the 22nd to ...
Thanks so much for being true to your word and putting the live bands back at the Odeon on a Friday and Saturday night!! Much to my delight all "back to normal"!!! Thanks Andy for the personal telephone call advising this is what was going to happen. The place was packed on Friday night, ...
My parents and I went to queen of the nile for my brothers birthday. We were seated and left alone for 25minutes waiting for someone to take our drink order we were pressing the bottom to call someone yet no one came it was shocking then 15 minutes after ordering we received our drinks... when we ...
I am so happy to say that Emperor's palace do care about their customers. Thank you to everyone at Emperors especially the Management who took the time out of their busy schedules to see what their customers were complaining about and then doing something about it and even going the extra mile by ...