One of my checked in bags got somehow 'lost' from DXB to ZRH, I reported that in ZRH, within less than 24 hours, the bag got delivered to me, EMIRATES is just fantastic (no, I am not an EMIRATES staff member but a GOLD CARD holder). I just do not understand why some people complain about EMIRATES, ...
We have incurred additional costs due to an additional day's stay in Dubai with additional costs for hotel accommodation, meals and taxi fares to and from the hotel. This was no fault on our side as we were standing two hours in the queue. We have stipulated clearly that the flight was not ...
I'm trying to book tickets to go to Italy. The website messed up and directed me to the call centre. After waiting almost 7 minutes before someone assisted I was on the phone for almost 30 minutes only to be told that I can't be helped and mist try in 2 days again. SERIOUSLY??? This from the ...
I have been flying Emirates for the past 9 years and over this time I have noticed a rapid decline in your efficiency, service and staff friendliness. On a recently flight from Johannesburg back to London, my partner and I were faced with unacceptable service from an airline that boasts excellent ...
Within the space of less than a week Emirates lost my bag TWICE! Upon enquiry what do they do? Pull up their shoulders and say oops! Not even an apology, an effort to right their wrong or a courteous smile! And this after paying them a busload of money for a very useless trip. First i spent 4 days ...
Emirates Ref No: JNB/X/CK/260213/6844926 We flew back from Dubai on Emirates on 17/02/2013, they served late lunch early supper, only to have my fiance get food poisoning from the fish that she ate. This was an amazing way for us to end the trip on which we got engaged! So I had to rush her through ...