When I picked up return tickets to Dublin, I was informed that we would receive meal vouchers at Dubai on the way back because there was a 10hr stopover and we could use the pay rest lounges at Dubai airport if necessary as I was travelling with my mum. On returning and checking in at Dublin ...
I Filled in the On-line Complaints form and sent numerous emails to Emirates for the passed 3 months and still no response!!! Absolutely Pathetic!! I experienced problems at Dubai airport for the flight from Dubai to Jeddah on 05 July 2013, Flight number EK803 time 16H15. Upon check in, the teller ...
My complaint runs through so many avenues. Firstly i took a flight that was an absolute disaster with them in march, missing business meetings and costing me a lot. Ronel Mostert then apologized and offered me some miles to make up for it. Needless to say she is never available and its been 6 ...
I booked a Hotel called Rose Rayhaan on the website, once I done the payments the Itenary came back stating I booking ramada al basara hotel. I have screenshots which I kept, the call centre now says they only deal with flights and I should call tourico holidays, when I call tourico holidays they ...
I unfortunately didn't get the name of the gentleman that assisted me on the 24 hour helpline. If Emirates can track him, I called 0860123155 at 00:58. Not only was he professional - like I haven't experienced in years - but also empathetic and helpful and thorough. Thank you Emirates (and the ...
Good Day I am very unhappy with the service that I received as a business class flyer with Emirates. Firstly, I received a call the day before departure from an Emirates consultant stating that my flight would be delayed one day later than scheduled, I found this unacceptable and explained that it ...