My contract with Elite Mobile was up and I can upgrade. So I phoned them on 4th December to look at options and help from them. I decided on Samsung S4 phone. We discussed package options and phone colour. I would have loved a black phone, but was offered a white one (out of stock) I phoned ...
A sales or marketing person (woman) called me on Thursday 12 December, saying she had something to offer, so I let her tell me about it. When she asked me whether I was on contract or prepaid, I was wary because usually Vodacom staff would know that. So as a precaution to a, I asked her what she ...
I took a contract with Elite mobile. The debit to go through on the 11th and contract to commence in 24 to 48 hours later. I asked about the BIS. It was stated that all I would do is contact then and it would be reinstated and up and running within 10min. I was satisfied with this and accepted the ...
I complaint about debit orders going down and the personal at elite mobile sworn that it was canceled and that I will get my money back, I did recieve my money back just to get it deducted again. were talking of almost R250 per month for something that I did not want in the first place. The lady ...
Thank you for the prompt response after I posted a report. It is quite sad that I had to resort to hello peter to get the excellent service I have received since then. Starlene is very professional and attended to my query and kept in contact with me regularly. However the problem is only sorted it ...
Elite Mobile contacted me at the end of my Vodacom contract, and talked me into another contract on 11/11/13. I received the phone on 13/11. After using it for a couple of days, I decided I didn't like the handset. The phone was collected on 19/11, and Elite Mobile confirmed that they had received ...