I spoke to a lady by the name of Maralin Khelawon 3:05pm today She refused to give me her managers name then puts the call on hold and spoke to her superior which is her manager after saying that her manager was in a meeting. Her manager is MRS K Reddy. They have converted my cell number into a ...
I returned my device and modem the day after I received it (sealed in original packaging) and called the same day to confirm it would be cancelled. I asked if i can take it to Vodacom myself and I was told no, it will be collected. I have phoned and emailed SEVERAL times thereafter to confirm the ...
A telesales lady from Elite Mobile called me for an upgrade on 1 November and I accepted on the grounds that certain features were available on the phone she advised. When I checked, I saw that it is not so. I emailed on 2 November to cancel and I called numerous times, also spoke to Simioen ...
I was contacted about an upgrade and after everything was done, the next day I received a sms saying that deal was approved but on another package, so I phoned their customer service and after explaining I was told that she cannot tell me what package it was changed to, I asked her the sms I ...
Telemarketer mislead me, regarding a contract. Now they don't give me any feedback after I lodge a complaint two weeks ago. (24/10/2013) I spoke to Chantelle and she said someone will call me back. I want to cancel or correct it but they just do not reply. ...
Good day. I received a call end of October last month asking if I want insurance on my brand new phone. I explained to the lady that I had no idea what she is on about. A few days later, I received a package from Elite mobile. That same day Vodacom send an sms congratulating me on my new number ...