I GOT A CALL FROM A SHANIECE FROM ELITE MOBILE WHO SOLD ME A 24 MONTH INTERNET CONNECTION DEVICE WITH SIM THAT CAME WITH AN ALLEGEDLY FREE VIVA LIFE INSURANCE FOR R5000 FOR THE FIRST 6 MONTHS OF THE CONTRACT. I RECEIVED THE DEVICE AND SIM ON THE 20.11.2013. SO FAR I HAVE A SIM THATS NOT WORKING AT ...
I was contacted by one of Elite Mobile Representative on the 27-11- 2013. He told me I qualify to receive Samsung Galaxy S4 phone. I told him that contract was not mine so, he can leave me alone. After 5min of ending the call, I got a sms saying "Your Order has been stored and is being ...
On 18 October I have logged a complaint regarding misleading sale. This was sorted out after the manager contacted me. I agreed that I will pay the following cost as per email: Monthly cost R79.00 CLI R9.5 On Monday I have checked on MY VODACOM online my invoice and I'm going to be charged: Vodacom ...
We have been trying to cancel services through numerous phonecalls without any luck. Calling into the call centre and waiting around for more than 30 min. at a time is just not acceptable. It will be appreciated if the following can be cancelled immediatly: FONESURE EM-3235470-1 SOMU EM-3235470-2 ...
I was called by Marilyn on 1 Oct regarding a contract. I was told that a debit order will be done on the 27th of each month and that I would have to re-register my BB services. The debit order went off my acc on 1/11/2013 and only on 14/11/2013 did I receive sms's from Vodacom re my changed ...
After I cancelled my services 4 months ago I found out that I was still being billed R145 per month since July. And it was for several services I was mislead to believe would not cost me anything. I refused delivery of the phone in the very first place, I told them I want it cancelled before I had ...