Hi. The level of service is appalling. I called the 0861 number requesting for a new contract on 3 different occasions over the last 2 months and yet I have not received a call back. This is absolutely ridiculous for a new customer to struggle in this manner to get a new contract. ...
I found that I had a debit order from them, when I called to ask about the contract telling them that I received no airtime, they started another contract on my name meaning now they were debiting twice which I never really took note of. When I finally called to enquire about the double billing, I ...
On the 07/02/2013 i got an sms on my phone to say that an amount of R199 has been debited from your account, which i thought is strange as i only have a certain member that debits my account. As i went onto my on-line banking... i saw to my surprise it was Elite Mobile... i dont have any accounts ...
On Monday 18 February a call centre agent from Elite Mobile contacted me and offered me various services which I told her to send me a quote but seconds after the call I received a email confirming an outstanding amount of R305 for services which I stated clearly I only need a quote on and these ...
I did the application for a tablet, finally after many phone calls my contract was approved. i never got the sms that i was approved, i had to phone them to find out. now i need to get my waybill number and they say to me my order has not been despatched yet, really how long does this process take. ...
Around August 2012, I was contacted by Elite Mobile promoting their tablets. Because I was about to renew my cellphone contract, I agreed to order one. On receipt of the tablet I discovered it was not what I had expected and immediately called to cancel. Elite Mobile promised to collect the item ...