Surely when one calls a Head Office you expect your call to be directed to the right department or to the right individual, well I was put on hold and no one came back to me and the call was disconnected, to be honest with all the failed attemps of getting through to someone from the head office Im ...
For most of December 2012 and January 2013 Edgars Cape Town escalators where out of order. A big note to say technicians are working on the problem but you never see one. Immediately when some people with kids see that the escalators is out of order they turn around. Only one lift for goods and ...
Edgars has a R69 per month advert on the Edgards club website for Planet Fittness memebrship for 12mths. So I signed up at the gym-and guess what now I bill R828.00 for the entire 12 mths upfront. Why??? what happend to R69 per month. Then I called the customer care line 0860112442 to query this, ...
Claim ref number: TC27401601130624224 for a misplaced cellphone. When speaking to the consultant instore, he had advised that if approved, she would be given R2000 as reimbursement from insurance. However, when taking the policy, she was advised that she could take the higher policy in order to ...
I visited Edgars Sandton City last Saturday afternoon and was shocked by the attitude of employee Khwathelani Nefolovhodwa. I asked to speak to her Manager and was told that she doesnt work on a Saturday, I asked for any Manager and she advised that she didnt know of any. I asked another employee ...
I setup a debit order 3 months ago at your Woodlands Branch in Pretoria... and now I'm getting calls from their credit department demanding money. What happend to my debit order? They should really look into the competence of their staff, as this is the 100th problem that I've had with Edgars, and ...