On the 11.03.2013 I went to Edgars Pavilion to do exchange. When I got at the service centre (credit & Exchange Dept) all the S.C.Os were busy except for Kimi (supervisor) who was just standing at the service center. I stood there for about five minutes because there were only 2 cashiers and ...
Yesterday morning, I received an e-mailed statement on an account I settled and closes last year. I tried to call the loast card call centre but was greeted with a message to phone back at 08:00. When I called back at 08:00, Kholeka who was very unhelpful and unproffessional dropped the phone in my ...
I just requested a credit report now and I am utterly furious with Edgars. I had an outstanding balance for the amount of R72 which I have paid in full last year. I remember leaving work early just to pay this because I have been hounded with calls. Now my credit report is showing I am 4 months in ...
I HAD A COMPLAINT ABOUT JET AND THE RESPONSE I GOT WAS - Hello ntombifuthi1234, Thank you for making contact with us. We have confirmed that both cellphone insurances have been cancelled on the 10/3/2013 as per your request. The store manager will be in direct contact with you as our attempts to ...
I was asked to FICA my edgars account which was done at the Greenstone Branch last year. This year I was trying to use my account when I was told that my account was blocked due to my FICA not being correct. I then went back to the store to find my documents at the store as they clearly could not ...
I have been with edgars for years now and so has my phone insurance. I have always told everyone about your exceptional serice. Thus my big dissapointment in my current service with you. I took my phone in last week thursday morning at 09h00. I have two babies and it is difficult for me to be ...