Last month I paid my account and they gladly accepted my 880 payment. Directly after that I urgently needed to get things for my children and without any prior notice to me, my purchases om my account were denied because I had not confirmed my details for Fica. As a busy business lady and mother of ...
I went to the customer service department to request authority to purchase using my husbands account as I've done on numerous occasions. They have to access the account details/status to provide me with a slip giving me authorisation which was done. I then go do my shopping. Get to the till to pay ...
We have been trying to fica since dec. Logged a hellopeter complaint. Ref. 2802130046/60 was supplied by Edgars. We went to Edgars Avenues again yesterday to try fica. Was assisted by Claudia. This poor woman battled for an hour to try speak to the Fica dept. was cut off after holding 14 minutes. ...
In Dec 2012, I wanted to settle my Edgars account, but, to keep a positive credit record, I decided to keep a balance of R200. I gave clear instructions - my credit limit MUST BE R200. In the interrim, my wife used my card, and there is now a balance of R6000, which is what I wanted to avoid. With ...
Calle dthe call centre at 14:00pm and spoke to Wandile Phsabangu.he is the most disgusting person i come across. he is rude and has no customer service centricity at all. he was arguing on the phone. he should be fired for his terrible service and because of him i will be cancelling my account, . ...